A closer look at what each pillar does, in the order you'll use it.
1
Scribe · Capture
Capture any session, in the room or on telehealth
Record in person with your microphone, or share a Chrome or Edge tab to capture a telehealth call. Scribe transcribes the conversation and drafts from it.
Document StudioCreate formal documents from the record30 templates
Drafted from the client record. You review, edit, and finalise.
Continuity of care
Every session makes the next one smarter.
Each session updates Client Ark. Between-session care keeps the work going, client check-ins and reflections flow back into the record, and a Session Plan means the next appointment starts informed.
Admin time back10+ hours per week saved
Each week, with follow-up and documentation generated from the same transcript.
Growth tasks, check-ins and reflections in the client app
Resources tailored to their goals and modality
For clinicians
Walk into every session prepared.
Client Ark keeps the formulation, goals and risk current
Client check-ins and reflections flow back into the record
A Session Plan is ready before the next appointment
Why InterSession
The only workflow platform built for mental health
General AI scribes stop at the note. InterSession carries the same client context through notes, the client record, between-session care and formal documents.
Compare manual note taking, general AI scribes, and the InterSession workflow platform.
Workflow
Old-school note takingYou do the listening, writing, formatting, and follow-up yourself.
General AI scribesA faster way to draft notes, but the client record, letters and client support sit elsewhere.
InterSession workflow platformScribe, Client Ark, Between-Session Care and Document Studio sharing one client context.
Clinical notes in your voice
Manual
Custom templates
Included
Source-tracked notes
Not included
Limited
Included
Living client record (Client Ark)
Manual
Not included
Built in
Session Plan before next visit
Manual
Not included
Included
Letters, reports & forms
Manual
Separate tool
Included
Client summaries, tasks & resources
Manual
Limited
Included
Client care app
Not included
Not included
Included
MHTP tracking
Manual
Separate admin
Included
Clinical notes in your voice
Old-school Manual
AI scribes Custom templates
InterSession Included
Source-tracked notes
Old-school Not included
AI scribes Limited
InterSession Included
Living client record (Client Ark)
Old-school Manual
AI scribes Not included
InterSession Built in
Session Plan before next visit
Old-school Manual
AI scribes Not included
InterSession Included
Letters, reports & forms
Old-school Manual
AI scribes Separate tool
InterSession Included
Client summaries, tasks & resources
Old-school Manual
AI scribes Limited
InterSession Included
Client care app
Old-school Not included
AI scribes Not included
InterSession Included
MHTP tracking
Old-school Manual
AI scribes Separate admin
InterSession Included
Privacy & control
Built for trust and privacy.
AI creates drafts. You decide what enters the clinical record, what clients see, and when
anything is shared. Your clients trust you with sensitive information; we build around that.
Review and approve every AI output before use
Data hosted in Sydney, Australia
Your data is never used for AI training
Row-level security isolates each practice
Australian Privacy Principles
Designed around the Privacy Act 1988 and the 13 APPs.
Encrypted Data
AES-256 at rest, TLS in transit. Protected on Australian servers.
Audio not stored
Transcribed in real time. We never store session audio.
Consent Workflows
Built-in consent with digital signatures and PDF records.
FAQ
Frequently Asked Questions
Start this week
Finish the day when your last client leaves.
Capture the session, keep the client story current, send support home with your client, and draft the letter, all in one place.