For NDIS Providers

More participant support without more reporting.

Structured case notes, participant client guides, and PDF export from session transcription. Review everything before it is saved or shared.

Case note templates
Participant client guides
PDF export

Australian privacy controls · Hosted in Sydney · Audio is not stored

NDIS participant in a therapy session with their provider
The challenge

The NDIS documentation burden is unsustainable.

Session notes, participant follow-up, plan reviews. The paperwork keeps growing while your clinical hours stay the same.

NDIS provider documenting after the last session of the day

After hours, again

Every session needs a note before you move on. In a team or on your own, the writing piles up at the end of the day when you are already tired.

NDIS provider with a participant and family member after a session

Two documents, one session

You need a structured case note for your records. The participant needs something they can use between appointments. That is two writing jobs from the same session, and both usually wait until later.

The outcome

Plan review season. Your weekends back.

Case notes and participant follow-up drafted from the same session. Export PDFs when stakeholders need a copy.

What you get

Three outputs from every session.

Structured case notes, participant client guides, and sharing to the mobile app. All drafted from the same transcript for you to review.

Session capture

Session transcription and structured case notes

Capture in-person or telehealth audio in your browser. InterSession transcribes the session and drafts structured case notes aligned to participant goals.

  • Goal-aligned NDIS reporting sections
  • Custom templates for your note structure
  • Clinical terminology tuned for therapy sessions
  • Transcript kept; audio not stored
Participant follow-up

Participant guides they can use

Plain-language summaries, growth tasks, and matched resources drafted from the session. Share by email, PDF, or the client app when you are ready.

  • Plain-language summaries participants can revisit
  • Growth tasks with calendar reminders
  • Resources matched to session goals
  • Share by email, PDF, or the client app
Between-session guide For Sarah M.
Client summary

Plain-language recap with the tone you choose

Today we explored how anxiety shows up before work meetings. You practised naming the thought, stepping back from it, and using a short breathing reset when pressure builds.

Tone: Warm • For Sarah M.
Deliver via
Email PDF
Client app
Client app

Participant guides in the client app

After you review a participant guide, share it to the InterSession mobile app. Participants revisit session recaps and growth tasks between appointments.

  • Session recaps on their phone
  • Growth tasks with calendar reminders
  • Resources matched to session goals
  • Share by email, PDF, or the client app
InterSession client app home screen with session recaps and mood check-insInterSession client app sessions listInterSession client app session recap detailInterSession client app growth tasks screen
For participants and providers

Participants stay supported. You stay on schedule.

InterSession splits session work into documentation for you and follow-up participants can use between appointments. Review both before anything is saved or shared.

Admin time back 10+ hours to about 1 hour

Each week, with documentation and follow-up generated from the same transcript.

Calculate your ROI
For participants

Support they can use between sessions.

  • Plain-language session summaries
  • Growth tasks with calendar reminders
  • Resources matched to session goals
For NDIS providers

The documentation is already drafted.

  • Structured case notes from the same transcript
  • Custom templates for your note structure
  • PDF export when you need to share records
Your workflow

Record. Review. Share.

Three steps after each session. Transcribe once, approve your case note, then share participant follow-up when you are ready.

1

Transcribe the session

Capture in-person or telehealth audio in your browser. InterSession transcribes it, then deletes the audio.

2

Review your case note

Pick your template. InterSession drafts the sections you need. You edit and approve before saving.

3

Share participant follow-up

Generate a client guide with summary, growth tasks, and resources. Export PDFs or share by email when you are ready.

FAQ

Common questions from NDIS providers

Short answers on case notes, participant communication, templates, and review workflows.

Ready when you are

See how much admin time you get back

Start a free trial. Record a session, review your case note and client guide, and see what plan review season looks like when documentation is already drafted.

No credit card required • 14-day free trial
app.intersession.io
IS

Your Clients

James Mitchell Last session: 2 days ago
Sarah Kim Last session: 1 week ago
David Rodriguez Last session: 3 days ago
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