Every conversation. Every touchpoint. Documented.
InterSession helps social workers document sessions, meetings, phone calls, and home visits, all from a single recording or recall.
The work is hard enough. The paperwork shouldn't make it harder.
Social work involves emotionally demanding client contact and mountains of documentation. These challenges are universal.
Phone calls, meetings, home visits, case conferences, court reports. Every case involves dozens of touchpoints across weeks and months. Each one needs documentation.
Quick Record handles meetings and calls. Manual Sessions let you document from memory. First Session templates cover intakes. One tool for every type of contact.
One case. Six touchpoints. All documented.
See how InterSession handles every type of contact across a real case: from intake to review.
New client referral from housing services. Comprehensive biopsychosocial intake. History, risk factors, support needs, and goals all documented from a single conversation.
Full intake note with risk assessment, presenting concerns, and initial care plan.
Tools for the full scope of your work
From client sessions to case conferences to referral letters. Purpose-built for social workers
Document every type of client contact
Therapy sessions, intake assessments, phone calls, home visits, case conferences. InterSession handles them all. Choose the right template for the type of contact and get structured, professional documentation.
- First Session / biopsychosocial intake template
- Generic and modality-specific session notes
- Quick Record for meetings, calls, and visits
- Manual Sessions for notes from memory
- Risk assessment in every note
Referred by Housing SA for support with tenancy sustainability and mental health concerns...
Client reports difficulty managing daily tasks since separation. Two children (ages 7, 10) showing behavioural changes at school...
Denies suicidal ideation. Some passive thoughts of hopelessness. Protective factors: children, sister nearby, engaged with GP.
Fortnightly sessions. Liaise with school re: children. Referral to parenting support. Review housing application.
What changes when you have InterSession
Real impact for social workers across every setting
Document Any Conversation
Sessions, phone calls, home visits, case conferences. One tool handles every type of contact. No more switching between systems.
Case Continuity
Episode summaries pull together progress across all touchpoints into a single narrative. Never lose the thread of a complex case.
Stakeholder-Ready Reports
PDF exports for courts, agencies, and referral letters. Meeting summaries with action items for multi-agency coordination.
Safety Plans Built In
Structured safety plan templates and risk assessment in every note. When a client is at risk, nothing gets missed.
Compliance-Grade Notes
Consistent, structured documentation generated from the actual conversation, not written from memory hours later. Defensible notes every time.
Secure & Compliant
AES-256 encryption, Australian servers, Privacy Act compliant. Audio is transcribed then automatically deleted. Built for sensitive client data.
Built for trust and compliance.
Your clients trust you with their most sensitive information. We take that responsibility seriously.
- Data hosted in Sydney, Australia
- Your data is never used for AI training
- Row-level security isolates each practice
- Export or delete your data anytime
Privacy Act Compliant
Built for the Privacy Act 1988 and Australian Privacy Principles.
Encrypted Data
AES-256 at rest, TLS in transit. Protected on Australian servers.
Audio Auto-Deleted
Transcribed then deleted. We never store recordings.
Consent Workflows
Built-in consent with digital signatures and PDF records.
Spend your energy on clients, not on case notes
Join social workers who are documenting faster, tracking cases better, and leaving the office on time.