For Social Workers

More client support without more late-night notes.

Case notes and client guides from session transcription, plus quick transcription for phone calls and meetings. Review everything before it is saved or shared.

Case note templates
Quick transcription
Client guides

Australian privacy controls · Hosted in Sydney · Audio not stored

Social worker meeting a client in a community setting
The challenge

The work is hard enough. The paperwork shouldn't make it harder.

Social work involves emotionally demanding client contact and mountains of documentation. These challenges are universal.

Social worker between client contacts in the field

Notes in the car park

Phone calls, home visits, case conferences, and sessions. Each contact needs a note, and you are often writing them between appointments or at the end of a long day.

Social worker reviewing contact details for a case note

Details slip away

A note written hours later takes longer and misses things. You know same-day documentation is better, but the caseload rarely leaves room.

The outcome

Leave the case at work. Go home on time.

Case notes and client follow-up drafted from sessions. Quick transcription for calls and meetings when you need it.

What you get

Documentation from every contact.

Case notes and client guides from session transcription. Quick transcription for phone calls, meetings, and conferences. Each draft is ready for you to review before saving.

Case documentation

Case notes from every contact

Sessions, intake assessments, and follow-ups. Choose a template and get a structured draft from the transcript.

  • First Session / Assessment template
  • Generic and modality-specific templates
  • Custom templates for your note structure
  • Risk sections built into templates
  • PDF export when your record is ready
Quick transcription

Calls and meetings: transcribed fast

Quick transcription turns brief audio into reviewable text without opening a full session workflow.

  • Phone calls, meetings, and conferences
  • Transcript you can edit and turn into a note
  • Lighter workflow for shorter audio
  • Audio is not stored
Client app

Client guides in the client app

After you review a client guide from a session, share it to the InterSession mobile app. Clients revisit summaries, growth tasks, and resources between contacts.

  • Plain-language summaries on their phone
  • Growth tasks with calendar reminders
  • Resources matched to session goals
  • Share by email, PDF, or the client app
InterSession client app home screen with session recaps and mood check-insInterSession client app sessions listInterSession client app session recap detailInterSession client app growth tasks screen
For clients and social workers

Clients stay supported. The case file stays current.

InterSession turns each contact into case notes and, for full sessions, client guides you can share. Review everything before it is saved or shared.

Admin time back 10+ hours to about 1 hour

Each week, with documentation generated from contacts instead of memory.

Calculate your ROI
For clients

Support they can understand and share.

  • Client guides with plain-language summaries
  • Support summaries for family and friends
  • Practical next steps highlighted
For social workers

The case file stays current.

  • Case notes from session and quick transcription
  • Risk sections built into note templates
  • PDF export when you need to share records
Your workflow

Record. Review. Share.

Three steps after each contact. Transcribe once, approve your case note, then send client follow-up when you are ready.

1

Transcribe the contact

Capture a session, phone call, or meeting with session transcription or quick transcription. Audio is deleted after transcription.

2

Review your case note

Pick your template, including First Session / Assessment when you need it. InterSession drafts the sections you need. You edit and approve before saving.

3

Send client follow-up

Generate a client guide with summary, growth tasks, and resources. Share by email, PDF, or the client app when you are ready.

FAQ

Common questions from social workers

Short answers on case documentation, quick transcription, and review workflows.

Ready when you are

See how much admin time you get back

Start a free trial. Transcribe a contact, review your case note, and see what after hours look like when documentation is already drafted.

No credit card required • 14-day free trial
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Your Clients

James Mitchell Last session: 2 days ago
Sarah Kim Last session: 1 week ago
David Rodriguez Last session: 3 days ago
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